Chartered status

We are the only broker in the UK specialising in minicab and chauffeur insurance to be awarded the prestigious Chartered Insurance Broker status by the Chartered Insurance Institute (CII).

Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals.

What is Chartered Insurance status?

Chartered status is an exclusive title only awarded to firms which meet rigorous criteria relating to professionalism and capability. All Chartered Insurance Brokers commit to the CII’s Code of Ethics, reinforcing the highest standards of professional practice in their business dealings.

Why you should use a Chartered Insurance Broker:

Chartered status brings with it serious obligations. We are required to ensure the advice, service and ongoing support we provide to you is of the highest quality.

How we meet our obligations:

– We commit to the technical and professional development of our staff through internal training and external professional qualifications.

– All of our customer facing staff belong to the industry’s professional body, the CII, and adhere to its Code of Ethics.

Customer confidence

Customer confidence and risk assessment are paramount in this industry where premiums are competitive.

Our partnership with our panel of insurers allows us to quote competitive rates with a tailored policy which gives us the required confidence to offer the best cover at the right price.

Welcome to DCL

As we continue to grow, the main thing that spurs us on is the desire to provide the best possible service to our customers. Both my staff and I are passionate in all that we do and are happy in the knowledge that DCL is making a positive difference in the chauffeur, minicab, motor trade and commercial insurance sector. We are proud of the fact that so many clients trust us to provide exactly the right insurance for their needs and are happy to recommend us to others.

DCL has been trading since 1999 and since then we have emerged as the market leader in many of the insurance policies that we offer.  We pride ourselves on this achievement and work extremely hard to maintain this position whilst striving to be innovative.

If you are not already a customer of ours, we hope we have the opportunity of welcoming you in the future.

Andy Hussey ACII
Managing Director
Chartered Insurance Broker

About us

DCL Insurance is an independently owned business based in Surrey. Established in 1999, we were the first brokerage to solely specialise in providing chauffeur insurance and 14 years down the line we are proud to still be at the forefront of the industry. For the past 14 years we have been providing chauffeur & limousine, taxi, minicab, motor trade and commercial insurance packages that are tailor made to meet our customer’s needs at competitive prices.

DCL Insurance is formed of the following specialist departments:

The mixture of technological innovation, concrete relationships with our insurance partners and our continuous investment in our staff ensures that we can continue to provide our clients with a high quality, low cost service.

When you call us for a quote, you will instantly notice that our staff are highly specialised in their field and have a first class understanding of your needs. This understanding is what enables us to provide you with a product that is tailor-made to you.

There is no ‘one size fits all’ approach here. Our clientèle is constantly expanding, with many of our customers having been with us since we first began. Others have tried elsewhere, only to return to us, realising that with DCL Insurance they are in the safe hands of a company that is professional, reliable, economical and most importantly, an expert in the field of chauffeur insurance, taxi insurance minicab insurance, motor trade insurance and commercial insurance.

DCL Insurance is a trading name of Direct Chauffeur Line Limited.