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Chartered Insurance Broker
We were the first broker in the UK specialising in minicab and chauffeur insurance to be awarded the prestigious Chartered Insurance Broker status by the Chartered Insurance Institute (CII).
Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals.
The best cover
at the best prices
Our experienced team of
insurance experts have the
best knowledge in
Our Chartered Status
guarantees a gold
standard level of service
“DCL is the best Private Hire Insurance broker you can find on the internet! The have very good prices and very polite members of staff. I would like to Thank Carley as she tried her best to get me the best insurance quote and she did. I am very happy to be with DCL for another year! Thank you Carley Evans for the best customer service I had from you.”
“I have just renewed my insurance with this company again because in my opinion they are the best in the industry. They totally understand my needs and requirements.
Carley is very professional and friendly and a complete pleasure to talk to,people like Carley are what make the difference.
“Today I contacted DCL insurance regarding my policy and I spoke to Carley. She was very helpful and considerate as she came across as very patient and jolly indeed. Was provided by an amazing service and she covered all the necessary information I needed. Thankyou Carley and the rest of the DCL company. Much appreciated. ”
“This is the first time i am going to be a private hire driver a friend of mine told to ring DCL for a quote regardless of taking my insurance out with the company Mr Alex whom i spoke to was a great person to speak with in every aspect of my query,i am 48 years of age and was taken back the way this gentleman was on the phone with me,he told me he was trained but this guy is a natural good man,my daughter who is 19 years of age also heard the conversation and said " this man should be given an award" i am glad my friend recommended this company he has been a private hire driver for many years,my advise to anyone who is looking for insurance is to give this company a ring and even if it is a bit more expensive, at least you know you are in good hands 100%
“As a chauffeur tour business , in these dreadful times , it is appreciated that a responsible insurer such as Direct Chauffeur Line has got your back. Thanks particularly to Callum at DCL for his kind efforts to promote some financial assistance and adjustments to help me at Chauffeur Ecosse get through this terrible period.”
“When dealing with insurance policies quite often things become lengthy and time consuming however DCL never make it this way. Spoke with Emma today who was very helpful and was able to make a amendment to our policy very easily and quickly. Even during difficult current situation with Covid 19 DCL have been easy to get hold of and always happy to offer a resolution with their customers wellbeing’s their focus! Thanks DCL and Emma highly recommend!”
“Alex was very professional throughout and provided best customer service . I have never experienced this level of customer service from other insurance companies. Excellent service.”
“Not only did DCL give the best possible quote but Alex was a pleasure to deal with explaining well all that was involved with the policy. Every step from first contact to payment went smoothly. Would highly recommend this company to all my fellow taxi drivers.”
“I have been with many difference insurance companies last 30 years, but the professionalism , service as good as dcl no body can match.
Very polite, helpful and professional staff.
Many thanks to all dcl staff.”
“A good polite professional experience from start to finish. My contact was Charlotte who was attentive and personable. Would and do recommend to all and sundry”