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“Excellent service and good prices.
I’ve been with DCL Insurance for years and have renewed my taxi insurance policy with them again. They have an excellent renewal team and as usual I got to speak with one of their lovely helpful staff today.
Went through the policy slowly explained everything politely.
Thank you Carley”
“DCL is the best Private Hire Insurance broker you can find on the internet! The have very good prices and very polite members of staff. I would like to Thank Carley as she tried her best to get me the best insurance quote and she did. I am very happy to be with DCL for another year! Thank you Carley Evans for the best customer service I had from you.”
“A great company which is very professional and give me a quote that was good value. Rosie and harry were very helpful. Thank you”
“This is the first time i am going to be a private hire driver a friend of mine told to ring DCL for a quote regardless of taking my insurance out with the company Mr Alex whom i spoke to was a great person to speak with in every aspect of my query,i am 48 years of age and was taken back the way this gentleman was on the phone with me,he told me he was trained but this guy is a natural good man,my daughter who is 19 years of age also heard the conversation and said " this man should be given an award" i am glad my friend recommended this company he has been a private hire driver for many years,my advise to anyone who is looking for insurance is to give this company a ring and even if it is a bit more expensive, at least you know you are in good hands 100%
“A good polite professional experience from start to finish. My contact was Charlotte who was attentive and personable. Would and do recommend to all and sundry”
“I just renewed my Private Hire Taxi insurance with Charlotte from DCL. She was absolutely brilliant in providing me with the most relevant information and getting me the best quote.
During such difficult times, it really makes a difference to deal with someone so professional and friendly who also delivers an excellent service. Having been a long standing customer, I will be recommending this company to colleagues to use based off the service I received from Charlotte. Thank you!”
“Very quick and efficient renewal! Been with DCL for over 8 years and no complaints whatsoever. Charlotte who dealt with the renewal today was amazing. Thank you!”
“This is the best insurance broker, Emma handled my query professionally in a friendly manner, working remotely in time of crisis, thanks a million.”
“Very impressed, great service. Very polite staff will recommend to others.”
“As a chauffeur tour business , in these dreadful times , it is appreciated that a responsible insurer such as Direct Chauffeur Line has got your back. Thanks particularly to Callum at DCL for his kind efforts to promote some financial assistance and adjustments to help me at Chauffeur Ecosse get through this terrible period.”