Modern Slavery & Human Trafficking

This statement, made pursuant to section 54(1) of the Modern Slavery Act 2015, sets out steps DCL Insurance Ltd has taken to understand and minimise the potential risk of modern slavery in its business and supply chains.

DCL is a family run business who offer and provide a wide range of insurance products and brokering services to customers and website visitors at highly competitive prices.  We are authorised and regulated by the Financial Conduct Authority and work to the highest professional standards, complying with all laws, regulations and rules relevant to our business.

DCL is committed to understanding more about modern slavery and ensuring there is no modern slavery concerns in our business or supply chain.

Equality and Diversity Policy

As an equal opportunities’ employer, we are committed to creating and maintaining a non-discriminatory and respectful working environment for its staff.  Our Equality and Diversity company policy, which although not related to slavery and human trafficking issues, does provide guidelines about how to treat protected characteristics and demonstrates our awareness of differences and the value and contribution of all.  We believe this allows us think differently and support our valued customers in the best way possible.

Whistleblowing Policy

Our Whistleblowing Policy enables our staff to feel confident to be able to raise any concerns about any wrongdoing or breaches of law without fear of disciplinary action.  As a company we encourage the reporting of concerns and the protection of whistle blowers.

Preventing Financial Crime Policy

We recognise that financial crime in all its forms is a threat to our company, the financial services community and our customers.  We are committed to the prevention of financial crime such as money laundering, the funding of terrorist activity, bribery and corruption, fraud and market abuse and through risk based internal procedures, policies and systems and controls to ensure that high standards of crime prevention and awareness are maintained by all Directors, employees and suppliers, whether under a contract of employment or a contract of service.

Dignity at Work

Dignity at work is about how we treat our fellow colleagues and customers, and any other people we meet when carrying out our work for us.  Our policy details our commitment to providing a working environment free from harassment, discrimination, bullying and victimisation.

Training

All staff have access to training and development opportunities, and we have an in-house academy that provides comprehensive new joiner induction and ongoing training.  All calls are recorded for training and compliance purposes.  Our managers are responsible for compliance in their respective departments and staff are tested annually to ensure that they remain competent as part of FCA guidelines.  Staff are made aware of all company policies and procedures, and this includes having access to information on modern slavery and human trafficking.